SMT Services
Installation, training and support for your SMT equipment
Plan installation, commissioning and operator training for your equipment, then agree maintenance and support for ongoing production. SMT Services works with equipment suppliers and their service networks; scope and responsibilities are defined for your site.
Where services fit in your renting journey
Use these phases to plan responsibilities and scope. The optional Health Check can help you assess your line before an equipment decision.
01
Assess the need
Products, volumes, location and existing equipment.
SMT Health Check →02
Proposal & agreement
Equipment, financing, scope and separate costs.
03
Delivery & start-up
Site readiness, installation, acceptance and training.
04
Operation & review
Maintenance, support and changing requirements.
Implementation & training
Plan site preparation, delivery, installation and commissioning with SMT Services and the equipment suppliers. Before work starts, agree who prepares the site, carries out setup and checks the installed configuration. Define acceptance checks, documentation and handover for your project. Plan hands-on operator and process training around the installed equipment, including operation and troubleshooting topics. The proposal specifies responsibilities, timing, training scope and separate costs.
Plan for your project
- Equipment, site preparation and planned start date
- Customer and supplier responsibilities for setup and commissioning
- Acceptance checks, documentation and handover
- Training participants, experience and operation or troubleshooting topics
Service & support
SMT Services works with the equipment suppliers and their service networks on preventive maintenance and support. Coverage, response arrangements, service fees and any warranty arrangements depend on the equipment, location and contract. Agree the arrangements that fit your site in the proposal.
Plan for your project
- Installed equipment and service location
- Maintenance needs and support arrangements
Stop & Swap
Discuss an equipment change when your capacity or technology needs change. Eligibility, timing, exchange procedure and any costs must be agreed for the contract.
Fleet Management
Coordinate your installed rental equipment and plan equipment use across sites with Fleet Management. Discuss your fleet, locations and planning needs with SMT Renting.
Assess your line before changing equipment
SMT Select provides the separate 360° SMT Health Check. Explore its assessment, recommendations and optional next steps.
360° SMT Health Check
Review the consultancy process and the production data needed.
Explore this topic →
Service questions
Are service and warranty terms the same for every machine?
The terms depend on your equipment and location. Agree maintenance, response arrangements, warranty and costs in your proposal.
How is training planned?
Operator and process training is planned for the installed equipment with the suppliers. Confirm participants, scope, timing and costs before implementation.
Plan equipment and terms together
Prices, term, installation, training and support are agreed in your proposal. Any warranty arrangements depend on the contract.
Your next step
Discuss your requirement
Select the topics you want to discuss, then add your production location and timeframe.
Maintenance & support
Continue to inquiry